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Get the support you need for your AVEVA licence.
Wherever, whenever.

Always be first in line with AVEVA Customer First

AVEVA Customer FIRST drives our everyday efforts to put our customers first. With Customer FIRST, we make sure you are getting the most out of our software and achieve your key business objectives. From the perspective of a long-term relationship with AVEVA, we deliver innovative, market-leading software with a wide range of services and resources. AVEVA Customer FIRST ensures that you get continuous software maintenance and innovation, access to technical support experts and optional services and resources.

Success Accelerators

We offer support through each lifecycle stage of your software. Whether you are engineering best practices, effectively running and maintaining your software, optimizing its performance, or driving further innovation, you will find this growing collection of services valuable.

Knowledge and Support Center

Connect to useful information and the latest software. In this section you’ll find AVEVA software knowledge, support case management and software downloads. All the information is easily accessible with quick and efficient search capabilities.

Real-time monitoring and Asset Management

With AVEVA System Monitor you monitor systems continuously and keep them running optimally. It identifies upset conditions and alerts you to potential issues before they manifest into real problems. Keep track of your installed technology and licenses easily and report quickly as needed.

Download the Customer FIRST support app

Get support anytime and anywhere with the Customer FIRST Support App. You’ll find the latest news, product alerts and over 15,000 tech notes, knowledge articles and FAQs. You can also log and manage service requests and receive updates with this app.

Download the Customer FIRST Support App on your iOS or Android device and login with your AVEVA Knowledge and Support Center credentials.

Dedicated to your success